Contact

Thank you for visiting Velxia London. Our customer service team can assist with product information, ingredients and product usage, order status, delivery and tracking, cancellations, returns and refunds, damaged or incorrect products, and general enquiries.

Email

contact@velxialondon.co.uk

We normally aim to respond to email enquiries within 1–2 working days.

Telephone

+44 7832 715524

Order Enquiries

When contacting us about an existing order, please include your full name, order number, email address used to place the order, and a brief explanation of your enquiry.

Customer Service, Shipping and Returns Address

Velxia London
68 Hillside Crescent
Hamilton
ML3 6TJ
United Kingdom

Please contact us before returning a product. Returns sent without prior notification may take longer to process.

Registered Company Information

Velxia London is a trading brand of THE MALALA TRADING LTD, company number SC887426.

Registered office:
9 Clifton Place
Coatbridge
Lanarkshire
Scotland
ML5 3RL
United Kingdom

The registered office is not our product-return address.